Testimonial by Adam Douglas
“Pia and her team has worked with my Property Development Group on 3 projects. (Capalaba, Morningside & Bulimba) Pia has found many tenants for our investor-purchasers and our own townhouses, often when other agents could not. In some cases, she continued to manage these properties on behalf of interstate owners. We particularly like the thought and effort that goes into selecting the right tenant for each property, not just for the sake of her commission. She understands that these are investments for us, and as such, important to us in the long term. We could not be happier with Pia’s dedication and professionalism any day of the week.”
Testimonial by Maria Heenan
Thank you so much Pia, for all your hard work and guidance in securing top tenants in the four town houses. Your tenacity, advertising skills and solid advice about market expectation/drivers in a difficult market has been invaluable. You’ve generously given your time to training me in managing each of the 4 properties in a productive and effective way. As my first development, this business model has impressed the bank and has made refinancing the project far more profitable; while still being protected by an Industry professional. Well done, Pia.
Testimonial by Chris & Colin Macfarlan
“Having a property manager like Pia Rousseau’s Let Only.com allows my husband and I peace of mind while we live away in rural Qld and cannot be there ourselves to supervise and manage our investment. Pia’s dedicated assistance when we need it, is much more valuable to us than the average property management firm. Her attention to detail and systems suits us much more as we like to do our own maintenance. We have no hesitation in recommending Let Only.Com to other owners. Thank heavens we’ve got Pia – we’ll be buying again soon and let her manage it too”
Testimonial by Annett Kruse & Alex Duff
“My wife and I are happy to recommend Pia Rousseau from LetOnly.com to who ever require a tenant for their rental property. We tried to find a tenant ourselves, but it was just so hard. She took away all the fuss and time wasting from us that goes with interviewing potential tenants. She also has access to all the screening tools that the average owner does not readily have access to. This made the whole process feel a whole lot more secure. We were particularly impressed with the 2 year lease that Pia managed to negotiate for us. This went way beyond what we expected. Thank you Pia, we will recommend you to anyone looking for a tenant”
Testimonial by Roger & Beattie
“Just wanted to let you know that our first rent has come through – all is well. Also wanted to say that you have been marvelous to deal with, we couldn’t have managed without you, truly! You took all of the worry and strain off our shoulders, all with a smile on your face. And the way you saved our bacon finding a cleaning service 3 hours before we were due out of the house, was fantastic. Your service is amazing and worth every cent. We will refer you to all who will listen to us. You rock!”
Testimonial by Christine Retschlag & Layton Johnson
“We appointed Pia to handle the exit of our tenant which was occurring while we were away overseas. She handled the exit of a difficult resisting tenant with complete professionalism; also predicted and prevented potential problem areas which may arose, ahead of time. Her advice, and knowledge of the industry rules and regulations, is second-to-none. We received regular progress reports (which we never asked for or expected) but were able to enjoy our overseas holiday, feeling our property was in superb hands. When we returned, the tenant was gone, the property cleaned and she personally presented us with an exit report along with the keys. We found the service extremely personable and great value for money, and would recommend it to any private landlord seeking peace of mind.”
Testimonial by Elena Sedenski
“Pia, I’m writing to you to express my heartfelt appreciation for your respectful kindness during the end of my lease here. My husband’s sudden passing left me not knowing where to turn for help, but you were ready everyday to sort things out with my property manager on my behalf in this difficult time of my life. It made things so much easier to cope with. I just wish you had taken payment for your time and efforts. Every tenant should have a manager like you to do the right thing by them. I wish you much success – God bless”
Testimonial by Donna Evans
“When I decided to make my apartment available for rent, I didn’t hesitate to contact my business colleague Pia Rousseau. Her passion and extensive knowledge of the real estate profession, is second to none. Six month’s down the track with no glitch with direct rent payments from tenants. Pia has a host of servicemen that she has vetted her 6 years of experience in Brisbane, making it so easy for a busy person like me to tap into her resources. To this day, my apartment is getting $40 a week more than a similar apartment in the complex ..with a rent increse to start soon! I’ve in fact recommended Pia to 3 of my investor friends, some who are interstate and now all making use of her specialist service. Pia has personally and effortlessly tailored each of our agreements to suit everybody’s individual requirements! I dare you to compare Pia’s skill and service with other letting agents and tenancy managers”
Testimonial by Elizabeth Baldwin
“Pia, as a tenant, I’m delighted to have this opportunity do something for you in return for your fantastic work. I sincerely thank you again for the way you helped me with my break of lease situation: I tried to do the right thing by everybody, but only ended up paying for two lots of rent every week and a property advetertised at an increased rent amount. With incredible diplomacy and confidant experience you immediately set to work to turn this terrible situation around into a positive outcome. You immediately made me feel as if someone was on my side. And you certainly were!! Within 48 hours of meeting you, my situation with my property manager had done a complete about turn. You delivered a quality replacement tenant, which satisfied both the agent and the landlord and I was immediately released. I no longer was paying two lots of rent as was expected until Jan 09 (a saving of more than $6000!) An amazing result! I know I’ve said it many times, but thank you again!”

